In questo ruolo ti occuperai di:

We are looking for a 6 months intern in our Operations' Teams to begin in january 2027.

Dal 2015, papernest sta trasformando il modo in cui le persone gestiscono i propri contratti, semplificando abbonamenti, gestione e cambio fornitore attraverso un'unica piattaforma intelligente e intuitiva.

Abbiamo supportato oltre 2 milioni di clienti in Francia, Spagna e Italia. Nel corso degli anni, abbiamo continuato a investire in nuovi settori, affermando papernest come una scale-up performante, innovativa e competitiva in un mercato in rapida crescita.

Con oltre 900 dipendenti, stiamo consolidando la nostra posizione di leader nel mercato europeo.

Your responsibilities :

Operations & Performance
- Monitor and analyze KPIs, performance, and profitability of the Italian market.
- Identify improvement opportunities across processes, staffing, and incentives.
- Support coordination with cross-functional teams (WFM, Quality, Sales Ops, CRM, Partnerships).
- Build dashboards, reports, and insights to support decision‑making.

Lab & Innovation




- Contribute to Lab projects, from ideation to testing and implementation.
- Test new processes, tools, products, or providers in a lean environment.
- Analyze results and help scale successful initiatives.
- Collaborate with product, data, marketing, sales, and operations teams.
- Manage one or several projects end‑to‑end.

What we are looking for :
- Graduate from a top-tier university, business school, or engineering school.
- Fluent in Italian and English (Spanish or French is a plus)
- Strong analytical mindset and data affinity.
- High ownership and autonomy: you can manage multiple projects simultaneously.
- Proactive, curious, hands‑on, and impact-driven.
- Strong communication and stakeholder‑management skills.
- Knowledge of one programming language (SQL, Python, Java, JSON…) is a plus.

Cosa ti offriamo:
- Retribuzione e partnership: il tuo talento merita di essere premiato Riceverai un comp

📌 LAB & Operations Intern (Barcelona)
🏢 papernest
📍 Barcelona