Experteer Overview
In this role you drive and oversee project delivery to meet defined objectives within time, cost, and quality constraints. You will coordinate with cross-functional teams, pre-sales activities, and client stakeholders to align on vision and expectations. You lead planning, risk mitigation, and governance while ensuring high-quality deliverables and customer satisfaction. The role offers exposure to Salesforce projects within a global CXM context and opportunities for professional growth.

Compensaciones / Beneficios
• Support pre-sales tasks: solution design, estimation, planning, and assumptions
• Communicate client vision and expectations to the project team
• Assign and supervise team tasks, vacations, and absences
• Manage progress to meet deadlines, scope, and budget
• Facilitate change requests and inform on schedule and budget impacts
• Provide project visibility to client and CSM; lead follow-ups and steering committees
• Alert operations to potential deviations; establish risk mitigation plans
• Monitor project documentation; ensure deliverables meet quality standards




• Lead project demos; resolve implementation issues
• Maintain client relationships and drive customer satisfaction
• Ensure objectives are met; evaluate project outcomes and lessons learned
• Send customer satisfaction surveys
• Identify Up u0026 Cross-Selling opportunities
• Lead team retrospectives and drive internal improvements
• Support development, training, and supervision of the assigned team

Responsabilidades
• +5 years in Project Management leading Salesforce projects
• +3 years end-to-end CRM implementation experience
• Hands-on experience with Salesforce Service Cloud and Marketing Cloud
• Proven experience with Agile methodologies (SCRUM) and Jira
• Professional proficiency in English (Medium-High level, fluent business communication)

Requisitos principales
• Permanent contract
• Versátil Schedule
• Home Office
• Health insurance
• Professional development
• Certifications plan

📌 Salesforce Project Manager (Barcelona)
🏢 Dentsu
📍 Barcelona