Experteer Overview In this role you will be the on-site IT face for our Valencia hub, delivering high-touch technical support and ensuring a smooth digital workplace for employees. You will bridge local needs with global IT infrastructure, balancing hands-on troubleshooting with SaaS administration and asset lifecycle management. You’ll drive automation and AI-enabled self-service initiatives to reduce manual work and improve service. This is an opportunity to shape IT operations in a fast-paced, global fintech environment. Compensaciones / Beneficios • Provide advanced L2 hardware, software, and connectivity troubleshooting for local and remote employees • Maintain IAM standards and support SOC2 compliance through User Access Reviews • Document SOPs and propose automation to scale processes and reduce recurring issues • Administer core SaaS platforms (Google Workspace, Okta, Slack, Jira) and manage user access • Lead physical IT hardware lifecycle tasks (procurement, unboxing, tagging,



Zero-Touch provisioning via MDM) with accurate data in the inventory • Collaborate with integral IT Cloud and CPE teams to support local infrastructure and time-zone spanning operations Responsabilidades • 3+ years in a technical IT support or engineering role in a fast-paced Tech or FinTech environment • Hands-on experience with macOS and Windows endpoints; strong exposure to Okta, Google Workspace, Slack, Jira • Direct experience managing hardware lifecycle, vendor coordination, and stock forecasting • Fluent English (written and spoken) for international collaboration Requisitos principales • Employee Stock Purchase Plan (ESPP) • Flying Start induction programme • Wellbeing programmes (mental health, wellness, fitness) • FlyBetter Days to volunteer • Digital Disconnect Days • competitive time off

📌 IT Engineer II (IT Support) (Valencia)
🏢 Flywire
📍 Valencia