The hospitality industry is uniquely human, and it deserves technology that's just as inspiring as the people behind it. At Mews, we're transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
You'll work with smart, curious people who care deeply about what they do. You'll have autonomy and the trust to make good decisions and move quickly. And you'll enjoy a real sense of purpose as you see the impact of what we're building.
If you're motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you'll feel at home here.
About the role
You'll own closed revenue across 60 mid-market hotel groups spanning Spain, Italy, and Portugal — not pipeline, but revenue you drive. The territory is yours to shape: you decide where growth comes from, manage portfolio health via Hook AI, and build your own CS stack (renewal triggers, QBR automation, territory frameworks) to stay ahead as you scale.
What you'll be doing
Own closed revenue across your 60-

📌 Customer Success Manager (Spanish Speaking) (Madrid)
🏢 Mews
📍 Madrid