Foundation is a digital content marketing agency that serves B2B SaaS, Higher Education, and enterprise clients. We specialize in helping our clients grow into category leaders through smart strategy, bold storytelling, and seamless execution. Our 100% remote team works with ambitious brands around the globe and we’re just getting started.

The Senior Account Manager will own a small portfolio of high‑priority clients and ensure their experience with Foundation is proactive, clear, and outcome‑focused. You’ll be responsible for maintaining strong client relationships, tracking project health, surfacing opportunities, and ensuring all work stays on budget and on time.

Key Responsibilities
- Manage a portfolio of enterprise‑level accounts as the main point of contact
- Lead client meetings, share project updates, and keep stakeholders aligned
- Coordinate internal teams across content, strategy, and operations to ensure deliverables are completed on time, on budget, and above expectations
- Track deadlines, budgets, and client KPIs using ClickUp and internal systems




- Support content and strategy handoffs by owning timelines and task flows
- Ensure client feedback and approvals are captured and integrated smoothly
- Proactively flag risks, delays, or misalignments to internal leaders
- Identify and initiate upsell or expansion conversations where appropriate
- Maintain accurate client data, resourcing requests, and reporting details
- Complete client NPS surveys and internal health updates on schedule

Success Looks Like
- You spot issues before they become problems and communicate clearly
- Your portfolio renews and expands consistently
- 100% of client deliverables are completed on time
- Clients consistently rate their experience as 8+ on NPS
- All client project data (timelines, budgets, resourcing) is up to date and accurate

You Might Be a Fit If You...
- Value ownership and dislike chasing – you get things done on time
- Are comfortable in client‑facing roles

📌 Senior Account Manager (España)
🏢 Foundation Marketing
📍 España