The Service Admin is responsible for managing safety documentation ( CAE ), credit notes and re-invoicing processes, coordinating repairs at our service center, and delivering the best possible customer service experience.

The position will be based in Bilbao (Derio) .

Main responsibilities include:
- Supporting the supply of materials required for field service activities.
- Communicating with internal and external customers via phone and email.
- Collaborating and communicating within a European team.
- Activating service contracts in the software system.
- Managing repairs at our service center.
- Controlling credit notes and re-invoicing processes.
- Enabling maintenance visits by completing the necessary documentation and permits required for field service activities (CAE).
- Actively contributing to the improvement of systems and processes by providing suggestions and improvement ideas.
- Performing other job-related duties as assigned by the Service Manager.

Minimum Requirements:
- Higher education or university degree,



preferably in a technical field (Business Administration, Engineering, or similar).
- Minimum of 6 months' experience in a similar role.
- Knowledge of Occupational Health and Safety documentation management platforms.
- Good command of English (additional languages will be considered an advantage).
- Good knowledge of the Microsoft Office suite.
- Ability to adapt to a dynamic work environment.
- Portuguese language skills are a plus.

El Service Admin es responsable de gestionar la documentación de seguridad (CAE), abonos y refacturaciones, gestión de las reparaciones en nuestra central y brindar al cliente la mejor experiencia de Servicio.

Estará localizado en Bilbao (Derio).

las principales tareas son :
- Apoyo al suministro de material para el servicio en campo.
- Comunicación con los clientes internos y externos por teléfono y correo electrónico.
- Comunicación dentro de un equipo europeo.
- Activación de contratos en el Software.
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📌 Service Admin Iberia (País Vasco)
🏢 Veralto
📍 País Vasco