Position SummaryThe Capacity Lead is accountable for workforce execution, allocation discipline, and utilization governance across Production Management, Studio, and Content Solutions.Job DescriptionPosition SummaryThe Capacity Lead is accountable for workforce execution, allocation discipline, and utilization governance across Production Management, Studio, and Content Solutions.This leader oversees the regional Resource Management team and ensures talent is deployed in a way that protects delivery integrity, optimizes utilization, enforces internalization-first principles, and safeguards margin performance.Operating within the enterprise Workforce Strategy model, this role serves as the real-time execution control layer across EMEA delivery.The leader partners closely with Channel Leads, Capacity Planning, and regional leadership to ensure revenue ambition, delivery capacity, and cost structure remain aligned.This Role Requires Fluency In Distinct Delivery DynamicsProduction Management – bespoke, high-risk, limited swap toleranceStudio – high-volume, velocity-driven,



versátil routingContent Solutions – strategic, longer-duration, concept-led workScope of OversightResource Management across Production, Studio, and Content SolutionsCross-channel redeployment and routing governanceRegional utilization and nonbillable trend visibilityFreelance validation and duration disciplineWorkfront system integrity and execution standardsKey ResponsibilitiesMulti-Channel Resource Management LeadershipLead and develop Resource Managers across all delivery channelsEstablish consistent enterprise resourcing standards and governanceEnsure allocation models reflect delivery complexity and ratio disciplineEliminate channel silos through shared visibility and coordinated redeploymentAllocation Governance & Delivery ProtectionProduction ManagementOversee producer and EP allocation with close attention to delivery risk and limited swap toleranceProtect quality and client confidence in bes

📌 Capacity Lead, EMEA (Madrid)
🏢 Craft Worldwide
📍 Madrid