Electronic Device Guarantees | Hybrid

Foundever is looking for Danish & English-speaking Customer Support Agents to join an on-site project in Seville, supporting a leading company in electronic device warranties and insurance.
This role is adecuado for candidates who want to use their language skills daily, work in a multicultural environment, and grow their career with a global organization.

About the role

As a Customer Support Agent, you will:
- Manage warranty and insurance coverage for electronic devices
- Handle customer inquiries, incidents, and claims with empathy and accuracy
- Deliver high-quality service in Danish, using English as the working language
- Ensure a professional and positive customer experience at every interaction

What we offer
- Temporary contract of 4 months, with real possibilities of continuity
- On-site position in Seville, in a modern and professional office. Possibility of working at our other hubs in Barcelona, Madrid or Málaga instead.
- Hybrid work option: after the nesting phase and once campaign KPIs are achieved,



the possibility to work up to 50% remotely
- Paid training, delivered online and fully included in the contract
- Full-time schedule: 39 hours per week, 5 working days - Monday to Friday: 9:00 – 17:00
- Salary: €22,000 gross per year
- International and multicultural work environment

Additional benefits
- Real career growth opportunities within Foundever
- Free language classes for employees
- Employee Experience Program with regular team activities
- Discounts on technology, private health insurance, and other services
- Bring a Friend Program with referral bonuses

What we are looking for
- Proficiency in Danish
- Advanced English level (minimum B2)
- Customer-focused mindset and strong communication skills
- Previous customer service experience is a plus, but not required
- Ability to adapt to different customer needs
- Availability to work Hybrid in Seville

Start date: ASAP

Why join Foundever?

At Foundever, pe

📌 Danish & English Customer Support Agent (Andalucía)
🏢 Foundever
📍 Andalucía