31 ago
|
Foundever
|
España
Electronic Device Guarantees | Hybrid Foundever is looking for Danish & English-speaking Customer Support Agents to join an on-site project in Seville, supporting a leading company in electronic device warranties and insurance. This role is idóneo for candidates who want to use their language skills daily, work in a multicultural environment, and grow their career with a global organization. About the role As a Customer Support Agent, you will: * Manage warranty and insurance coverage for electronic devices * Handle customer inquiries, incidents, and claims with empathy and accuracy * Deliver high-quality service in Danish, using English as the working language * Ensure a professional and positive customer experience at every interaction What we offer * Temporary contract of 4 months, with real possibilities of continuity * On-site position in Seville, in a modern and professional office. Possibility of working at our other hubs in Barcelona, Madrid or Málaga instead. * Hybrid work option: after the nesting phase and once campaign KPIs are achieved,
the possibility to work up to 50% remotely * Paid training, delivered online and fully included in the contract * Full-time schedule: 39 hours per week, 5 working days - Monday to Friday: 9:00 – 17:00 * Salary: €22,000 gross per year * International and multicultural work environment Additional benefits * Real career growth opportunities within Foundever * Free language classes for employees * Employee Experience Program with regular team activities * Discounts on technology, private health insurance, and other services * Bring a Friend Program with referral bonuses What we are looking for * Proficiency in Danish * Advanced English level (minimum B2) * Customer-focused mindset and strong communication skills * Previous customer service experience is a plus, but not required * Ability to adapt to different customer needs * Availability to work Hybrid in Seville Start date: ASAP Why join Foundever? At Foundever, people come
📌 Danish English Customer Support Agent (España)
🏢 Foundever
📍 España