About The Opportunity
At N26, our Internal IT team (IIT) is dedicated to optimising and automating manual tasks to support the company. We are transitioning from traditional IT to an approach that empowers our users to resolve their own requests efficiently using Mobile Device Management (MDM) systems, self-service portals, and other automated solutions.
About The Opportunity
At N26, our Internal IT team (IIT) is dedicated to optimising and automating manual tasks to support the company. We are transitioning from traditional IT to an approach that empowers our users to resolve their own requests efficiently using Mobile Device Management (MDM) systems, self-service portals, and other automated solutions. Our IT Support team provides world-class customer service to all employees, acting as the first point of contact for any internal tech-related queries. The team serves as a single point of contact, responsible for triaging and escalating issues to the appropriate teams when necessary. Collaboration and harmony between our core teams are encouraged and supported at all levels.



If you enjoy making people's lives easier and have a positive, proactive attitude, we are looking for you
In This Role, You Will
- Provide IT support to N26 employees to resolve technical issues.
- Support end-user devices and systems including macOS, Windows, iOS, Android, and ChromeOS.
- Manage and support N26 tools and applications such as Google Workspace, Kandji, Intune, Jira, Confluence and ServiceNow.
- Respond promptly to service issues and requests.
- Deliver technical support across the company.
- Assist with IT onboarding and training for new employees.
- Develop, update, and maintain IT documentation, including internal process documentation and user guides.
- Manage hardware and software asset inventory, ensuring accurate record-keeping.
- Design and execute projects to enhance systems and operations.
- Since IT Support and IAM Operations are a part of the same team you will become

📌 IT Support Specialist (Barcelona)
🏢 N26
📍 Barcelona