Dutch Speaking Advisor for Online Payment PlatformAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with high-growth organizations across Europe. We specialize in sourcing specialists for the FinTech sector, ensuring our partners receive the expertise required to thrive in a fast-paced integral digital economy.
Job Overview
We are currently searching for an ambitious professional to join our team in a Dutch Speaking Advisor for Online Payment Platform position in Bulgaria. This role is a unique opportunity to advance your career within the FinTech industry while enjoying one of the most exciting Dutch-speaking jobs currently available in the region.
Key Responsibilities
Provide high-level support for users of a leading online payment platform, ensuring seamless financial transactions.
Resolve complex inquiries regarding digital wallets, payment processing, and account security within the FinTech ecosystem.




Maintain a deep understanding of financial regulations and compliance procedures to protect user data and funds.
Collaborate with cross-functional teams to identify and escalate technical issues impacting the payment user experience.
Educate clients on the latest platform features and financial tools to drive product adoption and satisfaction.
Contribute to the continuous improvement of internal service protocols by providing feedback on industry trends.
Ensure all interactions reflect the premium service standards expected in the financial technology sector.
Native or fluent Dutch (spoken and written) is absolutely essential.
Valid EU passport is mandatory for this on-site role in Bulgaria.
Strong interest in the FinTech industry and passion for digital payment innovation.
Excellent communication skills with the ability to explain complex financial concepts clearly.
Proficiency in English to collaborate within our diverse, multinational team.
Prior experience in customer experi

📌 Dutch Speaking Advisor for Online Payment Platform (España)
🏢 Mercier Consultancy Group
📍 España