Role Overview:
This position within Europe, Middle East & Africa People Service Center - People Connect Team is responsible for delivering employee lifecycle transactions and high-quality HR support by leveraging HR technology, digital solutions, and data-driven processes to ensure data accuracy, operational excellence, and exceptional employee experience.
The role serves as a key link between employees, managers, HR stakeholders, Payroll, and HR Technology teams, combining strong customer service skills with a data-driven, technology-oriented approach to problem solving and process improvement.
The position requires a strong affinity for HR technology and digital processes, acting as a key contributor to system optimization, data quality, testing activities, and continuous process improvement across the HR Service Center.

Key Accountabilities:
- Resolve employee and manager inquiries through chat, case management, and other service channels, using established procedures, policies, and knowledge management resources to deliver accurate and timely support.




- Process employee lifecycle transactions in Workday and other HR technology platforms, including hires, terminations, organizational changes, compensation updates, absences, and data maintenance activities.
- Maintain a high level of data quality and accuracy across HR systems, ensuring employee records are managed in compliance with established procedures, audit requirements, and data governance standards.
- Identify system, process, and data quality improvement opportunities, partnering with HR Technology, Payroll, and subject matter experts to support harmonization, automation, and continuous improvement initiatives.
- Investigate and resolve transactional and system-related issues, escalating complex inquiries to internal specialists, HR Technology teams, or external vendors when appropriate.
- Leverage HR technology platforms and reporting tools to support operational excellence, troubleshoot transaction imp

📌 People Connect Advisor (Avilés)
🏢 Corteva Agriscience
📍 Avilés