About us

Bigger things happen at Officeworks Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Elizabeth St store, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination bringing your team along for the journey, inspiring them to go above and beyond, keeping the vibe upbeat and the teamwork tight. Together delivering bigger things

About the role

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As a Retail Department Leader, you will:
- Let your customer service skills shine by being a solutions expert. Go beyond transactions. Listen actively, understand customer needs, and confidently offer complete solutions that make their experience exceptional.
- Partner with the store leadership team to energize and motivate your crew. Help unlock their potential and drive performance by connecting daily actions to meaningful customer outcomes.
- Lead with purpose by mentoring and training your team. Share your knowledge, build their confidence,



and guide them to become trusted retail rockstars who deliver real value to every customer.
- Keep the store looking sharp and well-stocked. Ensure every product is ready and available so customers can find exactly what they need, because the right solution starts with the right presentation.

When it comes to supporting our customers with the latest products, our passionate sales team are here to provide expert knowledge and advice to help them find the right solution to suit their needs.

Versátil rotating roster and Monthly Rostered Days Off (RDOs) in addition to your standard leave entitlements.

About you
- A solid track record in retail leadership, with a fierce passion on delivering exceptional customer experiences.
- Outstanding ability to communicate and forge connections with your team and customers alike.
- You are a leadership legend, building a team of retail rockstars who can take on an

📌 Coordinator (Vic)
🏢 Officeworks
📍 Vic