We are Impress.

We believe everyone deserves a smile that makes them happy!

We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case management.

We’re looking for a Consumer Finance Specialist to join us at our HQ in Barcelona. ?

Are you ready to join us?

As a Consumer Finance Specialist, you will play a key role in enabling patient access to treatment by managing and optimizing financing solutions across multiple markets. You will work closely with Sales, Finance, Accounting, Compliance, and external financial partners to improve approval rates, enhance the patient experience, and support the company's commercial growth.

This is a cross-functional role combining consumer finance operations, partner management, process improvement, and performance analysis in a fast-growing international environment.

Consumer Finance Operations

- Support the achievement of sales and cash flow targets by ensuring patients have access to the most suitable financing solutions.
- Act as the main point of contact for consumer finance matters across your assigned countries.
- Monitor pending financing applications, resolve escalations, and ensure an excellent patient financing experience.
- Educate Treatment Coordinators (Sales teams) on financing products, eligibility criteria, and application processes.
- Develop operational solutions that simplify and improve the patient financing journey.

Financial Partnerships

- Build and maintain strong relationships with banks, lenders,



and financing partners.
- Negotiate commercial terms and financing conditions to secure competitive offers for patients.
- Stay informed about new financing products and market opportunities to continuously expand financing options.

Risk, Compliance & Financial Control

- Monitor credit risk exposure and contribute to the implementation of effective risk management strategies.
- Ensure compliance with financial regulations, accounting standards, and internal policies.
- Support collections recoverability while minimizing financial risk.
- Assist with financial reconciliations in collaboration with the Accounting team.

Process Improvement & Automation

- Identify opportunities to optimize consumer finance processes and internal controls.
- Participate in the automation of financing applications and sales workflows.
- Implement best practices to improve operational efficiency and scalability across markets.

Performance & Reporting

- Prepare and maintain reporting on consumer finance performance.
- Monitor key KPIs such as financing approval rates, conversion, collections, and partner performance.
- Provide regular insights to internal stakeholders and financing partners to support business decisions.

Cross-Functional Projects

- Collaborate with Finance, Sales, Accounting, Compliance,



and Country teams on strategic initiatives.
- Contribute to business transformation projects that improve consumer finance operations and support international growth.
- Support additional finance-related projects as the business continues to scale.

Qualifications

- Bachelor's degree in Finance, Accounting, Business Administration, or related field.
- 5 years of experience in financial control, payment operations, or consumer finance, preferably in a multinational or multi-entity environment.
- Fluency in English, Spanish is a strong plus.
- Experience working with ERP systems, CRM tools, and analytics platforms.
- Advanced skills in Excel/Google Sheets.
- High attention to detail and process discipline.
- Strong cross-functional communication skills.
- Problem-solving mindset.
- Ability to manage multiple stakeholders.

?Why Join Us:

- Attractive compensation package.
- Modern, well-equipped office.
- Special benefits and discounts on company services and products.
- Dynamic, fast-paced environment offering impressive career development opportunities.
- Multinational environment.

?Diversity and Inclusion:

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!

📌 Consumer Finance Specialist (Barcelona)
🏢 Impress
📍 Barcelona