This is a full-time hybrid role for a Customer Service Specialist for the Dutch Market for a leading general supplier of Business Process Outsourcing for complex business processes and services.

The Customer Service

Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing customer service, and optimizing the overall customer experience.

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.

Requirements

Proven experience in customer service or support is desirable.

Telephone excellence and communication skills.

Problem-solving and learning skills.

Languages : English C1 + Dutch C2

Location

Hybrid working model in Barcelona (5 days per month on site). xhfqzwm

Schedule

39 hours/week from 00:00 to 08:00 am (night shift)

Temporary employment contract 4 + indefinite term contract by company.

📌 Customer Service- Dutch Market (Cataluña)
🏢 Eurofirms Group | People first
📍 Cataluña