Company Overview Green Sketch is a full-stack, AI-driven solar industry ecosystem platform. Developed by OSW Group, it is the world's first free, end-to-end solar and battery design platform created for solar professionals, connecting the industry with homeowners, installers, and leading solar brands with unprecedented speed, intelligence and transparency. From rooftop mapping, battery system layouts, to instant quotes, Green Sketch supports lead generation to enhance efficiency across the clean energy industry.

Role Summary As a Senior Customer Success Manager, you serve as the main point of contact for Green Sketch's installer partners in Spain. You work closely with enterprise installers to solve complex operational challenges and embed Green Sketch into their day-to-day workflows. Lead onboarding for enterprise and high-value installation partners, including management of complex first projects in Green Sketch.

Deliver advanced training sessions, webinars, and on-site consultations for key clients in the Spanish market. Represent installer feedback internally to help shape product strategy and support market expansion in Spain.

Qualifications & Experience Bachelor's degree or equivalent experience in business, engineering, or a related field.



5+ years of experience in Customer Success, preferably within Saa S or vertical software serving trade or service industries. Proven track record managing enterprise and SMB accounts in solar PV, battery storage, or the broader renewable energy sector.

Experience working with strategic customers in Spain or strong familiarity with the Spanish solar installer landscape.

Skills &

Competencies Advanced proficiency with Saa S tools and a strong understanding of solar PV project data, planning processes, and compliance requirements. Excellent communication and relationship management skills, with the ability to engage both commercial and technical stakeholders. Preferred / Nice to Have Direct experience in the Spanish solar installer market, including regulatory, commercial, and cultural nuances. Proficiency in CRM platforms such as Salesforce and familiarity with customer health scoring or success analytics. Spanish language fluency and professional English proficiency. Hands-on experience with solar design or proposal tools.

Customer Success

Team, Product, Sales, Development, and C-suite stakeholders.

📌 Customer Success Manager Senior (Valencia)
🏢 GreenSketch
📍 Valencia