Behavioral Skills Required

- Must have good customer-facing skills and be well presented.

- Demonstrates independent and proactive thinking

- Builds effective relationships with both the CLIENT and End Client

- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.

- Must be able to work alone and unsupervised, taking the initiative when necessary.

- Must be organized and prioritize work appropriately.

- Fully vaccinated techs

Technical skills &

experience are required.

- Must have experience of using an ITSM system.

- Must have good working knowledge of Microsoft Windows operating systems and related Office applications.

- Supporting experience of MACs would be beneficial





- Knowledge of mobile devices, in particular those running iOS and Android operating systems

- Working knowledge of current and legacy hardware platforms;

experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components;

- Ability to replace defective parts.

Desired Educational Requirements

- Completion of CompTIA certifications, e.g. A , Network , etc.

- Completion (or near completion) of Microsoft certifications, e.g. MCP, MCITP, MCSE, etc.

📌 Desktop EUC (Burgos)
🏢 Iron Systems
📍 Burgos