Experteer Overview

Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.

As a Digital Transformation Business Analyst at FedEx Global Trade Services, you combine business insight with technology to drive AI-powered transformation and automation across global trade. You will partner with stakeholders to identify opportunities, translate challenges into tech solutions, and support adoption and change management in a cross-functional setting. The role sits at the intersection of business, data, and innovation, delivering measurable improvements in processes and performance.

You will work with a global team to enable strategic initiatives and impactful outcomes.

Compensaciones / Beneficios

- Partner with business stakeholders to identify opportunities for process optimization, automation, analytics, and AI-enabled solutions
- Gather, analyze, and document business requirements and functional specifications for digital transformation initiatives
- Support identification, assessment, and prioritization of automation and AI use cases across General Trade Services
- Translate business challenges into innovative technology solutions aligned with strategic objectives
- Collaborate with technology teams, data scientists, engineers, and product owners to develop and implement business solutions




- Support user acceptance testing (UAT), solution adoption, and change management activities
- Leverage data-driven insights to support decision-making and performance improvement
- Build strong partnerships with Operations, Technology, Regulatory Affairs and other key stakeholders

Responsabilidades

- Strong interest in automation technologies, digital transformation, data analytics, and AI
- Strategic thinking with attention to detail
- Strong analytical and problem-solving capabilities with a passion for innovation
- Excellent communication and stakeholder management across all levels
- Experience as a Business Analyst, Process Analyst, Product xugodme Analyst, or similar role
- Experience documenting business requirements, process flows, and functional specifications
- Ability to bridge the gap between business needs and technical solutions
- Fluency in English, written and verbal
- Willingness to travel within Europe (~25%)

Requisitos principales

- Flexible hybrid working arrangements
- tuition assistance program
- Employee Assistance Program for you and your family
- Competitive salary and comprehensive benefits package
- Extensive learning and development opportunities including AI and analytics
- Exposure to strategic initiatives and senior leadership

📌 Digital Transformation Business Analyst (Madrid)
🏢 Fedex
📍 Madrid