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bring. Our culture encourages personal expression, open dialogue, and genuine
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allowing you to thrive both personally and professionally. This is how we aim to
prevent, stop and cure diseases and ensure everyone has access to healthcare
today and for generations to come. Join Roche, where every voice matters.

THE POSITION

As a Product Specialist Trainee, your main responsibility will be to provide
specialized remote technical and applications support to users of our analyzers
in the Anatomic Pathology and Molecular Biology product lines. You will be
responsible for maintaining excellent communication, follow-up, and proactive
collaboration with customers to ensure a rapid resolution of any issues or
requests raised. This position offers a hybrid work arrangement. You will have
the flexibility to work remotely while also having the opportunity to
collaborate and engage with colleagues in the office.

Key Responsibilities:





* Provide specialized remote technical and applications support to users of our
analyzers in the Anatomic Pathology and Molecular Biology product lines

* Maintain excellent communication, follow-up, and proactive collaboration with
customers

* Troubleshoot and resolve technical issues in a timely manner

* Document and escalate complex issues to higher-level support teams when
necessary

* Provide training and guidance to customers on the operation and maintenance
of our analyzers

* Collaborate with cross-functional teams to ensure customer satisfaction

Required Profile:

* Students of Biomedical Engineering, Biomedicine, or Health and Life Sciences.

* Ability to make curricular and/or extracurricular internship agreements

* Fluent in Spanish and English (conversational and good writing skills)

* Proactive and solution-oriented mindset

* Strong teamwork and collaboration skills

* Interest i

📌 Product Specialist Trainee (San Cugat del Vallés)
🏢 Roche
📍 San Cugat del Vallés