Exoticca in Barcelona is seeking a B2B Operations Coordinator – Customer Experience to support day-to-day performance and continuous improvement of our B2B support operations, ensuring a high-quality experience for Travel Advisors.
You will oversee productivity, quality, service levels, and KPI monitoring, while guiding and supporting your team to meet customer expectations. Rotating shifts from 09:00 to 18:00.
📌 B Customer Experience Lead — Travel Ops (Barcelona)
🏢 Exoticca
📍 Barcelona
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