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In this role you will lead the technical implementation and customization of the ServiceNow ITSM platform, ensuring solutions align with best practices. You will work with cross-functional teams to design, configure, and develop ITSM components that meet business needs. You will address integration points and participate in technical design discussions to shape the solution. You will help deliver scalable ITSM capabilities that support smooth operations and effective service management. This is an opportunity to influence platform governance and drive value through well-architected configurations.
Compensaciones / Ventajas
• Design and implement ServiceNow ITSM solutions
• Configure and develop within a domain-separated ServiceNow instance
• Develop business rules, client scripts, workflows, and xqbhyrx UI policies
• Support integrations with external systems
• Participate in technical design discussions
• Collaborate with stakeholders and project teams
• Ensure adherence to ServiceNow best practices