Dutch Speaking Customer Expert for Booking.comAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We pride ourselves on our boutique approach, ensuring every candidate finds a career-defining opportunity that aligns with their professional aspirations and lifestyle goals.
Job Overview
Are you ready to elevate your career in the travel sector? We are seeking a talented professional for the Dutch Speaking Customer Expert for Booking.com position in Greece, offering a unique chance to work within the vibrant tourism industry. This role is perfect for those seeking premium Dutch-speaking jobs that combine professional growth with the Mediterranean lifestyle.
Key Responsibilities
Provide world-class customer support to travelers and partners within the integral tourism industry.
Assist with booking inquiries, modifications, and cancellations to ensure seamless travel experiences.
Handle communication professionally in Dutch via phone, email,



and live chat platforms.
Maintain high quality standards to ensure customer satisfaction and brand loyalty for Booking.com.
Navigate multiple digital platforms to solve complex travel-related challenges efficiently.
Collaborate with international team members to share best practices for tourism service excellence.
Contribute to the positive reputation of our client by delivering empathy and expert travel advice.
Native or fluent Dutch (spoken and written) is essential for this role.
Professional fluency in English to communicate within our multicultural office environment.
Valid EU passport or work permit allowing for employment in Greece.
Previous experience in tourism, hospitality, or customer service is considered a strong asset.
Strong digital literacy and the ability to learn new software systems quickly.
A passion for travel and a commitment to delivering exceptional service in the tourism in

📌 Dutch Speaking Customer Expert for Booking.com (España)
🏢 Mercier Consultancy Group
📍 España