31 ago
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ApplyMint
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España
Wrapbook is seeking a Senior Remote Support Specialist to own a portfolio of complex customer interactions across email, live chat, and phone via Salesforce.
Por favor, asegúrese de leer completamente el resumen y los requisitos de esta ocasión de empleo que se detallan a continuación.
You will resolve issues for both crew members and client users from first touch through resolution.In this remote role, you will diagnose product behaviors, manage backlogs by impact and SLA, and collaborate with Customer Success, Payroll Ops, Product, and Engineering to translate customer context into actionable technical details. xugodme
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Senior Customer Support Specialist — Remote, Case Lead (España)
🏢 ApplyMint
📍 España