About VoiceB

We build autonomous AI voice agents that close and qualify sales for large B2C enterprises — telcos, energy providers, insurers, banks. Our agents already run live inside companies like Vodafone España and Holaluz, and we're mid-rollout across an 8-market European deployment with Alpega/Teleroute. We're a small team moving fast, and we're building the commercial engine to match the product.

The role

Our Implementation & CS team takes an enterprise client from signed contract to a live, performing AI voice agent — and keeps it performing. We're looking for a senior addition to that team: someone who can own the technical side of a rollout (CRM, telephony, agent configuration) and be the person the client trusts, end to end, on our most complex accounts.

What you'll do

- Own technical onboarding for enterprise clients: CRM integrations (Salesforce, HubSpot), telephony (SIP, Twilio, WebRTC), and agent configuration
- Configure and tune voice agent flows using our Goal / Script / Guardrails / Objections / Data Collection framework
- Be the senior technical point of contact on our most complex, multi-market rollouts
- Monitor live performance against outcome metrics, troubleshoot issues,



drive continuous optimization post-launch
- Own security and compliance requirements for regulated enterprise accounts
- Help set the technical bar and mentor the rest of the Implementation & CS team as it grows

What we're looking for
- 4+ years in implementation engineering, technical customer success, or solutions engineering at a B2B SaaS or AI company
- Hands-on comfort with APIs, webhooks, and CRM integrations; telephony experience a strong plus
- Equally comfortable reading logs and running a client call
- Fluent English; Spanish a plus
- Experience owning a multi-market or multi-account rollout end to end

Nice to have
- Experience in AI, voice, or conversational products
- Experience in regulated industries (banking, insurance, telco, energy)

What we offer
- Competitive salary + equity
- Hybrid model, Barcelona office
- Ownership of our most strategic accounts, with a direct line to product and engineering

We're hiring deliberately, not urgently — we'd rather find the right person than fill the seat fast. If this sounds like your kind of problem, we'd love to hear from you.

📌 Senior Technical Account Manager — Voice AI Deployments (Barcelona)
🏢 VOICEB.ai
📍 Barcelona