Berneslai Homes is looking for an ambitious Customer Service Manager to lead resident insight and engagement strategy, ensuring the resident voice influences services, policy and strategy and to chair the Customer Services Tenant Influence Panel.
You will direct the effective management of our customer service functions, drive continuous improvement, and ensure compliance with housing codes, in collaboration with senior leaders and cross‑functional teams.
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📌 Resident Insight & Customer Experience Manager - Berneslai Homes (Álava)
🏢 Berneslai Homes
📍 Álava
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