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As Sr Quality Engineer - Customer Liaison, you will bridge Adient’s JIT and Trim production to safeguard quality and customer satisfaction. You’ll analyze on-site issues, drive action closures, and coordinate optimization activities at JIT plants, while supporting Trim engineers. You’ll set up boundary processes between OEM, JIT, and Trim, and lead firewall governance and KPI tracking.
This role combines technical quality management with cross-functional collaboration to improve automotive processes and outcomes.
Compensaciones / Ventajas
- Interface between customer JIT and Trim production plant
- Conduct on-site problem analyses and feedback closure to Trim plant
- Verify improvements at JIT plants
- Coordinate sorting activities at JIT plants
- Support local Trim resident engineers with technical knowledge and feedback loops
- Set up boundary documentation between OEM, JIT and Trim plant
- Monitor KPIs including customer satisfaction JIT, IRPPM, ICPPM, Firewall headcount JIT, Firewall audits at JIT
- Lead Inspector Gauge Ru0026R evaluation and inspector training
Responsabilidades
- Bachelor's degree or equivalent technical qualification
- Proven experience xugodme in automotive quality management
- Experience in customer quality management and direct communication with OEMs and Tier 1 customers
- Strong analytical and structured root cause analysis skills
- Knowledge of automotive quality tools/methodologies: VDA 6.3, 8D, FMEA, Poka-Yoke, Ishikawa, 5 Why
- Fluent English; German is an advantage
- Willingness to travel ~70%