Experteer Overview

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As Team Manager, you lead a Professional Services group responsible for delivering Veeva RIM implementations and ongoing customer success. You will shape delivery by steering onboarding, execution, and post-go-live support across engagements. The role emphasizes operational excellence, staff development, and cross-functional collaboration to ensure outcomes for customers and the business.

You’ll influence practices, create delivery collateral, and partner with global teams. This is a remote EU/UK-based opportunity with travel.

Compensaciones / Ventajas

- Lead a Professional Services team delivering Veeva RIM implementations
- Hire, manage performance, and mentor staff
- Act as Services Delivery Lead for multiple customer engagements (non-billable up to 25% with customer interaction)
- Manage supply and demand, staffing projects with appropriate resources
- Coach the team, identify billable work to boost productivity,



and hold team accountable
- Manage escalations, support pre-sales, and cultivate customer relationships
- Coordinate lessons learned across projects to share best practices
- Provide executive oversight of internal initiatives and project sponsorship
- Build internal cross-functional network (Sales, Strategy, Product, Services) to advocate customer and employee success

Responsabilidades

- 5+ years of software implementation xugodme experience at a software vendor or consulting firm
- 3+ years in people management
- Experience growing and leading a professional services team
- Operational excellence in services delivery including utilization and resource management
- Ability to travel up to 25% of the time

Requisitos principales

- Work Anywhere
- equity for employees
- 1% Veeva Giving program
- competitive total compensation
- remote work flexibility

📌 Team Manager - Implementation Services (Barcelona)
🏢 Veeva Systems
📍 Barcelona