Electronic Device Guarantees | Hybrid

A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte!

Foundever is looking for Danish & English-speaking Customer Support Agents to join an on-site project in Seville, supporting a leading company in electronic device warranties and insurance.
This role is ideal for candidates who want to use their language skills daily, work in a multicultural environment, and grow their career with a global organization.

About the role

As a Customer Support Agent, you will:
Manage warranty and insurance coverage for electronic devices
Handle customer inquiries, incidents, and claims with empathy and accuracy
Deliver high-quality service in Danish, using English as the working language
Ensure a professional and positive customer experience at every interaction

What we offer
Temporary contract of 4 months, with real possibilities of continuity
On-site position in Seville, in a modern and professional office. Possibility of working at our other hubs in Barcelona, Madrid or Málaga instead.
Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the possibility to work up to 50% remotely
Paid training, delivered online and fully included in the contract
Full-time schedule: 39 hours per week,



5 working days - Monday to Friday: 9:00 – 17:00
Salary: €22,000 gross per year
International and multicultural work environment

Additional benefits
Real career growth opportunities within Foundever
Free language classes for employees
Employee Experience Program with regular team activities
Discounts on technology, private health insurance, and other services
Bring a Friend Program with referral bonuses

What we are looking for
Proficiency in Danish
Advanced English level (minimum B2)
Customer-focused mindset and strong communication skills
Previous customer service experience is a plus, but not required
Ability to adapt to different customer needs
Availability to work Hybrid in Seville

Start date: ASAP

Why join Foundever?

At Foundever, people come first. We support your professional development, well-being, and work-life balance through a integral wellbeing program that includes initiatives focused on physical health, nutrition, mindfulness, and social impact.

Foundever is committed to equality, diversity, and inclusion, with zero tolerance for any form of discrimination or harassment. This recruitment process promotes blind CV screening. xiphteb

Apply now and turn your language skills into a rewarding on-site career in Seville.

📌 Danish & English Customer Support Agent (Sevilla)
🏢 Foundever
📍 Sevilla