Key Responsibilities: Oversee the daily operations of the restaurant floor and ensure smooth service. Lead, supervise, and motivate the front-of-house team. Ensure exceptional guest service and maintain Em Sherif’s high standards. Handle guest requests, feedback, and concerns professionally. Monitor staff performance, grooming, and adherence to service standards. Assist with staff training and development. Ensure compliance with company policies, hygiene, and safety standards.
Requirements: Proven experience as a
Floor Manager, or similar role
in a high-end restaurant. Strong knowledge of fine dining / upscale restaurant operations. Excellent communication,
leadership, and interpersonal skills. Customer-oriented with a strong attention to detail. Ability to work in a fast-paced and demanding environment. Professional appearance and positive attitude. Fluency in
English
is required; Spanish is a strong advantage. Arabic is a plus. Based in Madrid
If you are passionate about hospitality and would like to be part of the
Em Sherif
journey in Madrid, we would love to hear from you!
Interested candidates are invited to apply by sending their CV via LinkedIn or by mail at