Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

- Act as the creative leader in Design Studios, inspiring clients with creative solutions that deliver business impact.
- Set the long‑term creative vision and strategy for all engagements, driving the delivery of innovative, high‑quality solutions.
- Develop and implement creative solutions and approaches in various projects, overseeing them to completion while growing the next wave of creative leaders in Design Studios.
- Partner with the Design Studios regional/integral leadership team to develop and deliver our creative service offering, and to drive innovation and engaging partnerships with the BCG Consulting Team.
- Understand current client engagements—including products, services, target audience, and competitors’ activities—to balance creativity and business needs.
- Provide clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule.
- Establish and monitor service levels to ensure consistent,



on‑time delivery of high‑quality projects.
- Develop and maintain client and team feedback to ensure the quality of deliverables.
- Ensure periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services.
- Make effective presentations to clients and ensure the highest quality levels in a multilingual, multinational environment.
- Receive regular feedback on services and ensure effective communication and high satisfaction levels between DS and consultant teams.
- Hire, train, and develop internal team members, monitor performance, and provide ongoing development and coaching.
- Maintain high team engagement, motivate and coach team members to be good service and people managers.
- Ensure smooth coordination between DS teams and consultant teams across offices.
- Plan for appropriate resourcing and team structures to meet evolving business needs.
- Maintain active communication and share best practices across all verticals.
- Maintain external professional relationships to ensure ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when services are required.

What You'll Bring

- Bachelor’s degree or similar in Design, Marketing, Advertising or related creative field.
- 12‑16 years of relevant experience in a professional services environment, design start‑up, or agency.
- Strong management experience in design/creative teams.
- Strong conceptual and design skills,



with experience improving the conceptual, technical, and creative performance of teams.
- Excellent creative and problem‑solving abilities to supplement project teams.
- Experience establishing and maintaining effective relationships with key internal and external stakeholders.
- Experience working in a collaborative design environment; experience working with global teams is a plus.
- Business‑to‑business experience and business language knowledge.
- Proven client‑facing experience, with persuasive and dynamic presentation skills.
- Demonstrated ability to understand and apply principles of visual organization, composition, information hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs.
- Excellent English language skills; other languages are a plus.

Who You'll Work With

As part of Design Studios, you will collaborate with global designers and colleagues across BCG to bring design expertise and capabilities to clients as well as internal teams. Design Studios comprises a diverse group of talented design professionals across video, content, digital design, and more, all of which work collaboratively to deliver the most cutting‑edge design solutions.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E‑Verify Employer. Click here for more information on E‑Verify.

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📌 Creative senior manager - design studios (Comunidad de Madrid)
🏢 Boston Consulting Group (BCG)
📍 Comunidad de Madrid