Beyondsoft is seeking a proactive IT Operations professional to manage ITSM processes including incident, problem, change, and service requests in a remote-capable role based in Barcelona. You will use Change Gear and Sun View to track tickets within SLA and perform root cause analysis to implement preventive solutions.
The role requires IT-related degree, hands-on IT operations experience, knowledge of ITIL practices, and scripting familiarity (Power Shell or Python).
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📌 Remote IT Operations Analyst - ITSM & SunView Expert (Barcelona)
🏢 Beyondsoft Singapore
📍 Barcelona
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