We’re Fever, the world’s leading tech platform for culture and live entertainment.To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We’ve teamed up with major industry leaders like Netflix, F.Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading integral investors About the roleBehind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug,



your work will directly impact millions of fans worldwide.we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.Participate in on-call rotations and support critical production incidents (Sev1/Sev2).Troubleshoot complex technical issues across our client-server architecture.Perform deep-dive investigations using logs, monitoring tools, and database analysis.Write and optimize complex SQL queries to resolve data-related issues.Investigate APIs, services, and backend flows to identify root causes.Help improve monitoring, alerting, and troubleshooting processes.Technical mindsetProven experience in technical support, production support, troubleshooting, or similar roles.DatabasesStrong understanding of PostgreSQL, MySQL, or other relational databases.Ability to write complex SQL queries and work with stored procedures.APIs & SystemsKnowledge of APIs, services, and client-server architecture.Experience

📌 Technical Support Engineer (España)
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📍 España