Mandarin Oriental Punta Negra, Mallorcaislooking for aReceptionistto join ourFront Officeteam.
Are you a master of craft?Do you thrive in a team that succeeds together,demonstratingintegrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residenceslocatedin prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilstrepresentingthe verycutting-edgeof luxury experiences.
Set against the stunning backdrop of Puerto Portals, Mandarin Oriental PuntaNegra pulses with the vibrant spirit ofMallorca.Here,subtleand emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly.Celebrate the essence ofMallorcathrough bespoke experiences, dynamic culinary journeys,



and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.
About the job
Based at Mandarin Oriental Punta Negra, Mallorca,astheReceptionist, you willbe responsible forensuring a flawless check-in/check-out process.
AsReceptionist, you willberesponsibleforthe following duties:

Ensure smooth and efficient guest arrivals and departures.
Provide attentive service and address guest needs throughout their stay.
Handle reception-related paperwork, booking systems, and guest records.
Perform othertasks asassigned by the Front Office Manager.
Answer calls and emails, provideinformationandassistingwith guest requests.
Communicate with housekeeping, maintenance, and concierge to ensure guest satisfaction.
Manage guest payments, issue invoices, and handle billing inquiries.
Follow hotel security procedures, including verifying guest identif

📌 Receptionist (Son Caliu)
🏢 Mandarin Oriental Hotel Group
📍 Son Caliu