Experteer Overview

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In this role you will be the on-site IT face for our Valencia hub, delivering high-touch technical support and ensuring a smooth digital workplace for employees. You will bridge local needs with global IT infrastructure, balancing hands-on troubleshooting with SaaS administration and asset lifecycle management. You’ll drive automation and AI-enabled self-service initiatives to reduce manual work and improve service. This is an opportunity to shape IT operations in a fast-paced, global fintech environment.

Compensaciones / Incentivos
• Provide advanced L2 hardware, software, and connectivity troubleshooting for local and remote employees
• Maintain IAM standards and support SOC2 compliance through User Access Reviews
• Document SOPs and propose automation to scale processes and reduce recurring issues
• Administer core SaaS platforms (Google Workspace, Okta, Slack, Jira) and manage user access




• Lead physical IT hardware lifecycle tasks (procurement, unboxing, tagging, Zero-Touch provisioning via MDM) with accurate data in the inventory
• Collaborate with global IT Cloud and CPE teams to support local infrastructure and time-zone spanning operations

Responsabilidades
• 3+ years in a technical IT support or engineering role in a fast-paced Tech or FinTech environment
• Hands-on experience with macOS and Windows endpoints; strong exposure xqbhyrx to Okta, Google Workspace, Slack, Jira
• Direct experience managing hardware lifecycle, vendor coordination, and stock forecasting
• Fluent English (written and spoken) for international collaboration

Requisitos principales
• Employee Stock Purchase Plan (ESPP)
• Flying Start induction programme
• Wellbeing programmes (mental health, wellness, fitness)
• FlyBetter Days to volunteer
• Digital Disconnect Days
• competitive time off

📌 IT Engineer II (Valencia)
🏢 Flywire
📍 Valencia