ABOUT US:

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Cigna Corporation is a integral health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance – directly to individuals and through employers and intermediaries.

Cigna’s mission is to help our customers improve their health, well-being and sense of security.

YOUR MISSION:
Critical analysis and processing of claims for medical expenses within the fixed turn around time.

KEY AREAS:
Claims processing:

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- Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
- Accurate data input to the PC and mainframe applications.
- Positioning himself/herself analytically and critically in the context of cost management and in respect of existing working methods.
- Following up his/her own workload (volume and timing):



keeping an eye on chronology and processing time of the work volume and taking suitable actions.
- Participate efficiently in processing the flow of claims: inform the Supervisor about claims lacking clarity and about possible ways of optimizing processes.
- A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators.

In relation to other positions:

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- Providing accurate communication about a dossier to the interested internal employee.
- Tracking irregularities in procedures and highlighting these to the Supervisor.
- Raising problems or sensitivities with your superior.
- Participating actively in an agreeable and amicable atmosphere.

SKILLS AND KNOWLEDGE:
Education Level:

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- Degree or similar by experience (Foreign languages studies, translation and interpreting, administration).

Specific Knowledge:

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- Required language for the role. Any other language is a plus (Spanish, Italian, Port

📌 PSO Claims Representative (Madrid)
🏢 The Cigna Group
📍 Madrid