ABOUT POWER FACTORS

Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.

With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.
- Outside China and India

ABOUT THE ROLE

The Customer Success Manager is a trusted advisor and commercial steward for a portfolio of major Power Factors accounts. You own the full post-sale lifecycle — onboarding through renewal — and are measured by retention, NRR, and the depth of partnership you build over time.

You manage multi-threaded relationships across each account (champion, director, and VP-level as a minimum),



lead structured business reviews that connect Power Factors value to customer outcomes, and proactively manage renewals 90+ days out. You don’t wait for risk to surface, you map for it.

You bring genuine domain expertise in renewable energy asset management and speak credibly to market trends, platform evolution, and the operational realities your customers face. That expertise is what separates you from a relationship manager: you are a peer to the people you serve.

WHAT YOU’LL DO

Account Management & Strategic Advisory
- Own multi-threaded relationships across each account: champion, director, and VP-level at minimum. No single point of failure.
- Proactively map the customer org and build coverage before risk surfaces.
- Lead structured business reviews (QBRs/EBRs) that connect Power Factors value directly to customer outcomes and business priorities.
- Serve as the internal cross-func

📌 Customer Success Manager (Sevilla)
🏢 Power Factors
📍 Sevilla