DESCRIPTION:
Amazon Web Services (AWS) is one of Amazon’s fastest growing businesses, serving millions of customers in more than 190 countries, reshaping the way general enterprises consume information technology, and powering the developers who are building the next generation of leading global firms.

Key job responsibilities
Design and enhance onboarding systems by collaborating with stakeholders to develop, implement, and continuously improve the end-to-end orientation experience for new builders across your region and globally.
Coordinate complex logistics and scheduling for orientation activities, including managing instructor schedules, facilities, materials, and communications across multiple cross-functional teams.
Partner across teams to align onboarding processes with operational updates, ensure smooth execution of orientation activities, and facilitate seamless account creation and system access for new hires.
Develop and track metrics that measure the effectiveness of onboarding programs, identify areas for improvement,



and drive data-informed decisions to enhance the new hire experience.

A day in the life
As a Program Manager focused on onboarding and orientation, you'll spend your time orchestrating the experience for new builders joining AWS Data Centers in your region. You might start your morning coordinating with instructors across multiple teams to finalize logistics for an upcoming orientation session, then shift to analyzing feedback data to identify gaps in our current onboarding process. You'll collaborate with local business leadership to understand their evolving needs, then translate those insights into program improvements. Throughout the day, you'll communicate with new hires through various channels—answering questions, troubleshooting access issues, and ensuring their first week runs smoothly. You may also spend time working hands-on with new team members, helping them set up their equipment and navigate our systems. Some weeks will in

📌 Data Center Program Manager (Zaragoza)
🏢 Amazon Data Services Spain, S. L
📍 Zaragoza