Account Associate
Department: Commercial - Sales & Account Management
Employment Type: Permanent - Full Time
Location: Madrid, Spain

Description
Are you enthusiastic about the energy transition? Do you enjoy working in a client-facing environment and coordinating across teams to deliver high-quality outcomes for leading companies, utilities, banks, and investment funds in the energy sector?

Aurora is seeking an Account Management Associate to join our Madrid team. In this role, you will work with a dedicated team of Senior Account Managers to coordinate delivery and execution of Aurora's world-leading subscription products across accounts, ensuring workshops, onboarding, and service delivery are scheduled and completed effectively. You will act as the central point of coordination between clients and internal teams, while also supporting client engagement by identifying new users and coordinating product demos (e.g. EOS) to drive adoption.

This role plays a critical part in ensuring a consistent client experience while enabling Account Managers to focus on renewals, expansion,



and strategic account development.

Key Responsibilities
You will coordinate workshops, onboarding sessions, and client events, ensuring scheduling, logistics, and preparation are managed effectively.
You will manage delivery timelines and milestones across accounts, tracking commitments and ensuring actions are completed.
You will act as a central point of coordination between clients and internal teams, aligning inputs from Research, Product, and Delivery teams.
You will identify new users within client organisations and coordinate product demos (e.g. EOS) to support onboarding and drive product adoption.
You will maintain regular contact with client stakeholders related to delivery, onboarding, and usage.
You will prepare contracts for up- and cross-sell opportunities with our clients
You will track delivery progress, actions, and account activity, ensuring visibility of key milestones a

📌 Account Associate (Madrid)
🏢 Aurora Energy Research
📍 Madrid