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About the Role
The StELA (Student Experience and Learning Adjustments) Project Assistant is part of the Student Experience and Learning Adjustments team within Library and Knowledge Management Services.
This role provides operational and project support to ensure disabled students receive timely, effective, and accessible learning materials to support throughout their studies. A key focus is coordinating the provision of bespoke learning materials and alternative-format resources, working collaboratively with colleagues and external suppliers to deliver an efficient and responsive service.
The successful candidate will be highly organised,
able to manage competing priorities, and confident in following complex processes while using sound judgement to resolve issues and improve outcomes.
Key Responsibilities
The role has the following key aims:
- Act as the first point of contact for queries and requests relating to bespoke learning materials and student support.
- Coordinate the provision of learning materials in alternative formats for disabled students.
- Work collaboratively with colleagues across the University and external suppliers to ensure effective service delivery.
- Build and maintain strong working relationships with internal and external stakeholders, including disability support networks.
- Monitor service delivery, maintain accurate records, and produce reports as required.
- Support service reviews and improvements.
About You
Essential
- Excellent IT proficiency, particularly in Microsoft Outlook, Excel, Word, and Powe
📌 StELA Project Assistant (Sevilla)
🏢 The Open University
📍 Sevilla
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