Job title: French-Speaking Account Manager (Fintech & SaaS)

A leading commerce technology company is looking for a French-speaking Account Manager to join its team in Barcelona, Spain.

This is an excellent opportunity for a commercially driven professional who enjoys building strong client relationships, identifying growth opportunities, and helping customers achieve measurable success. The successful candidate will manage a portfolio of valued accounts and play a key role in driving retention, adoption, and long-term revenue growth.

About the company

The client is a global commerce technology provider offering point-of-sale, payments, software, and integration solutions. Its platform helps businesses simplify operations, improve customer experiences, and support sustainable growth.

What will you do?

- Build trusted, long-term relationships with a portfolio of German-speaking clients.
- Act as the main point of contact and proactively support each customer’s success.
- Drive adoption of payment and software solutions, ensuring clients gain maximum value from the available products, modules, and integrations.
- Identify customer needs and recommend solutions that support their evolving business goals.
- Create new revenue opportunities through relevant upselling, cross-selling, and account expansion.
- Deliver engaging product demonstrations and guide clients through the adoption process.
- Monitor account performance, including Monthly Recurring Revenue, Net Retention Rate, customer health, and engagement.
- Identify churn risks early, resolve issues, and strengthen customer satisfaction and loyalty.
- Negotiate and close commercial agreements while achieving renewal, retention, and growth targets.




- Contribute to sales and marketing initiatives designed to improve the customer experience and increase recurring revenue.

Requirements

- Fluency in French.
- Proven experience in a quota-carrying SaaS or technology role.
- A strong track record of achieving revenue growth and customer retention targets.
- Experience identifying client challenges and providing tailored solutions.
- Strong strategic account management and relationship-building skills.
- The ability to engage confidently with senior and executive-level stakeholders.
- Commercial awareness and the ability to understand complex business models.
- A data-driven approach to account management and decision-making.
- Proficiency in Salesforce and relevant sales tools.
- Strong communication, negotiation, and influencing skills.
- The ability to manage multiple accounts in a fast-paced environment.
- Availability to work from Málaga, Spain.

What you’re offered

- A adaptable working environment that supports strong performance.
- A culture that recognises achievement and commercial impact.
- The opportunity to influence customer success within an international technology business.
- A collaborative environment where ideas and initiative are valued.
- Clear opportunities for professional development and career growth.
- The chance to build an international career from Málaga, one of Spain’s most dynamic business hubs.

This role is ideal for an Account Manager who combines commercial ambition with a genuine focus on customer success. It offers the opportunity to make a visible impact, develop strategic client partnerships, and grow within a fast-moving international organisation.

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📌 French-Speaking Account Manager (Fintech & SaaS) (Les Llosses)
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