At

Concentrix , we're more than a integral technology and services leader. We are the team behind some of the world's most recognizable brands, helping them transform customer experiences, optimize operations, and achieve breakthrough business outcomes.

Operating in over

70 countries , we combine human talent, advanced technology, data-driven insights, and industry expertise to create innovative solutions that simplify how businesses work, interact, and grow.

We're looking for an

Operational Excellence Project Manager

to join our Performance Excellence organization and play a strategic role in delivering transformation initiatives across the region.

If you're passionate about project management, operational excellence, stakeholder engagement, and leading change in a fast-paced international environment, we'd love to hear from you.

The Role
As an

Operational Excellence Project Manager , you will report directly to the

Performance Excellence Director

and lead high-impact projects supporting business growth, client transitions, and continuous improvement initiatives.





You will act as a key driver of operational transformation, ensuring projects are delivered successfully while creating measurable value for clients and the business.

What You'll Do
Project & Transition Management
Lead end-to-end client transitions, from planning and implementation through stabilization and hypercare.
Manage complex regional projects involving multiple workstreams, countries, stakeholders, and operational teams.
Develop and maintain project plans, timelines, risk registers, and governance structures.
Ensure all project objectives, milestones, and deliverables are achieved on time and within scope.

Operational Excellence & Continuous Improvement
Support the design and implementation of operational excellence methodologies and governance frameworks.
Drive process optimization initiatives that improve efficiency, quality, customer experience, and business performance.
Promote stan

📌 Project Manager Operational Excellence (Madrid)
🏢 Concentrix
📍 Madrid