Beyondsoft is seeking a proactive IT Operations professional to manage ITSM processes including incident, problem, change, and service requests in a remote-capable role based in Barcelona. You will use ChangeGear and SunView to track tickets within SLA and perform root cause analysis to implement preventive solutions.
The role requires IT-related degree, hands-on IT operations experience, knowledge of ITIL practices, and scripting familiarity (PowerShell or Python).
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📌 Remote IT Operations Analyst - ITSM & SunView Expert - Beyondsoft Singapore (Barcelona)
🏢 Beyondsoft Singapore
📍 Barcelona
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