Since 2015, papernest has transformed the way people manage contracts by simplifying subscription, management, and switching through an intuitive platform. The company serves more than 2 million customers across France, Spain, and Italy and operates with over 900 employees as a European scale-up.
Задачи:
Conduct regular checks of user rights and statuses (Sanity Checks); Manage the creation, deletion, and modification of access to business tools, including Salesforce, Diabolocom, Verint, Google, and internal tools; Monitor user access daily and manage available licenses; Collaborate with HR and IT teams to ensure smooth onboardings and offboardings; Track agent login and availability data to support real-time monitoring; Handle access incidents reported by internal and external BPO teams.
Требования:
Be a student in a Bac+2 to Bac+5 program related to management, IT, administration, business, customer support, or operations; Speak French and Spanish or English; Have good Excel skills; Nice to have: Initial experience in an operational or administrative environment.
Условия:
Internship duration: 6 months starting in January 2027;
Monthly compensation of €800 for the internship;
- Partner services including restaurants, wellness centers, and mobility;
- Healthy and balanced breakfast provided every Friday;
- 1 Day of remote work per week;
- Inclusive work environment with support for individual needs;