Escalate more complex issues to technical teams when needed
Deliver high-quality support + customer satisfaction (CSAT/KPI driven)
In plain terms: You’re the go-to person when something isn’t working on their TV or home entertainment setup—you diagnose, fix, or guide them to a solution.
Who a consumer electronics brand area consumer electronics brand is the company behind Philips TVs and audio products globally. They develop, manufacture, and market Philips-branded TVs and audio devices across Europe, LATAM, and other regions. Part of TPV Technology, one of the world’s largest manufacturers of monitors and TV panels. Headquartered in Amsterdam, operating globally in consumer electronics.
In simple terms: They are the company that actually builds and runs the Philips TV business worldwide.
Why this role is attractive
Work with a general electronics brand (Philips TVs)
Entry into tech / AV support (good stepping stone into IT or technical roles)
Structured environment with clear KPIs and progression
Sunny Costa del Sol location (Benalmádena)
Location:
Benalmadena, Spain
Language:
Danish + English
Work model:
On-site
Start:
ASAP
Your Profile
Language & Communication
Fluent Danish + strong English, with clear communication and strong customer handling skills across phone/email.
Technical Understanding
Solid interest or background in IT/tech (network basics, consumer electronics, troubleshooting), with ability to diagnose and resolve technical issues.
Problem-Solving & Service Mindset
Analytical, customer-focused, and able to investigate issues, guide users
📌 Technical Support Advisor (Madrid)
🏢 CloserHire
📍 Madrid
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