rindus, a People company, is expanding its IT Service & Support leadership in Málaga, collaborating with our partner Douglas to enhance their e-commerce platform.
You will own operational processes, lead a diverse support team, and drive adoption of self-service through a knowledge base while partnering with the IT Platform team to monitor CSAT, SLA, and KPIs.
La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.
Fluency in English and German is required, and a proactive, customer-first mindset is essential. xqbhyrx
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 IT Support Team Lead — German (Málaga)
🏢 Rindus
📍 Málaga