Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. We are hiring for a Customer Service Representative with fluent German and English to be part of the Industrial Solutions Customer Service team located in Terrassa, Barcelona.

Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.
Key Responsibilities
- Process, monitor, and follow-up customers' purchasing orders
- Ensure effective service and administrative support for the assigned customers
- Provide delivery commitment to customers and follow-up on order activity, to alert customers and sales team in case of discrepancies
- Manage invoice creation, corrections,



and the return of the material activities
- Receive and process customer inquiries on standard pricing, lead-time, products, and availability, through efficient and friendly communication with customers, to maintain excellent customer relationships
- Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities

Relevant Experience and Skills
- Minimum of 1 year of experience in customer service, administration, or logistics
- Working knowledge of MS Office packages and Outlook
- Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset
- Native or fluent level of German, as well as fluent English
- Flexibility, ability to multitask, to manage time and to adopt to changes
- Pro-active attitude, ability to take decisions when necessary, and to be a team player

What we offer you
- Permanent contract with career development
- Adaptable wo

📌 Customer Service Representative (Terrassa)
🏢 Barcelona, Spain Donaldson Ibèrica Soluciones
📍 Terrassa