Preply Barcelona is building an AI chatbot team within Customer Care, and you will lead the team responsible for AI Operations, Knowledge Management, Conversation Design, and Support Automation, owning the end-to-end performance of the AI agents and defining the roadmap. xqbhyrx
Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.
You will partner with Product, Engineering, Data, Design, CX, and business teams to drive improvements in resolution, deflection, and customer experience while staying ahead on Intercom FinAI and related tools.
📌 AI Chatbot Performance Lead, Customer Care (Barcelona)
🏢 Preply
📍 Barcelona
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.