WHO WE ARE

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Creating content that resonates is great — turning that attention into growth is even better. That's what Manychat does.

Our AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok — at the right moment, with the right message, minus the manual work.

We're 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow.

WHAT WE'RE LOOKING FOR:

We are looking for a Product Manager for Engagement to lead one of the most critical parts of the Manychat user journey — helping users unlock the full value of our product once they’ve activated and built their first automations.

Manychat is evolving into an Instagram-first social CRM, and this role will be key to defining how users deepen their engagement across our three core product pillars: Automations, Inbox, and AI.





You’ll be responsible for shaping how users explore, adopt, and continuously benefit from Manychat — ensuring that each interaction feels relevant, personalized, and impactful. This means creating scalable experiences that adapt to different customer segments and growth stages, driving retention and long-term product love.

This is a highly cross-functional role that combines product thinking, experimentation, and customer insight to craft a personalized engagement loop that delights users and drives business outcomes.

WHAT YOU’LL DO:
- Own and prioritize the Billing roadmap — pricing mechanics, packaging, subscription lifecycle, and refunds end-to-end.
- Shape and implement pricing and packaging strategy: plan usage based tiers, overage rules, and how they evolve as the products do.
- Own the subscription lifecycle — trials, upgrades, downgrades, migrations, cancellations, dunning, coupons.
- Envi

📌 Senior Product Manager (Barcelona)
🏢 Manychat
📍 Barcelona