Ingram Micro seeks a highly experienced Principal Support Engineer to act as a senior technical authority for critical customer escalations across our platform ecosystem.
Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.
You will own high-impact Sev1/Sev2 incidents from triage to permanent resolution, working with Engineering, Product, and senior stakeholders. xqbhyrx
You will lead incident war rooms, drive root cause analysis, and mentor teams on best practices in reliability and observability while shaping the customer experience at scale.
📌 Senior Incident Lead (Barcelona)
🏢 Ingram Micro
📍 Barcelona
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