Wrapbook is seeking a Senior Remote Support Specialist to own a portfolio of complex customer interactions across email, live chat, and phone via Salesforce. You will resolve issues for both crew members and client users from first touch through resolution.
In this remote role, you will diagnose product behaviors, manage backlogs by impact and SLA, and collaborate with Customer Success, Payroll Ops, Product, and Engineering to translate customer context into actionable technical details.
📌 Senior Customer Support Specialist — Remote, Case Lead (España)
🏢 ApplyMint
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.